VPN review

NordVPN review

NordVPN is operated by Nord Security and based in Panama. The register records 6 independent audits (2 with a linked report), 1 incident and a lowest verified price of $14.99 per month on a 1 month term.

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Compiled from the vendor's own pages, auditors' reports and named news outlets, checked .

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Verified facts

Checked 28 Sept 2026ActiveFrom the vendor's own pages, auditors' reports and named news outlets. Not our measurements.
Owner
Nord Security sourceUltimate owner: not established from a primary source
Jurisdiction
Panama (NordVPN service, per vendor no-logs page); parent Nord Security headquartered in Lithuania source
Logging policy
Vendor states it does not keep logs of user activity (no browsing history, IP, DNS queries or downloaded files); says its no-logs policy has been independently verified six times. sourceThis is the vendor's claim, paraphrased. An audit below is what tests it.
Independent audits
  • PricewaterhouseCoopers AG Switzerland2018No-logs policy verification (first independent no-logs audit) vendor page (report not linked)
  • PricewaterhouseCoopers AG Switzerland28 May 2020No-logs assurance engagement (expanded scope: obfuscated, Double VPN, P2P servers), ISAE-style assurance report issued 28 May 2020 report
  • Deloitte (unspecified entity)date not statedThird no-logs review; vendor page says reviews 1-2 were PwC and later ones Deloitte, third date not stated vendor page (report not linked)
  • Deloitte2023Fourth no-logs review vendor page (report not linked)
  • Deloitte Audit Lithuania2024Fifth no-logs/assurance report on IT system configuration, infrastructure and no-logs claims (ISAE 3000 Revised); blog says commissioned end of 2024 report
  • Deloitte2025Sixth no-logs review vendor page (report not linked)
Incidents
  • 21 Oct 2019Vendor disclosure of a breach of a third-party datacenter server (Finland, exposed 2018) and expired TLS key; NordVPN says its network stayed safe. source
Transparency report
Published source
Open-source apps
Not all clientsOnly the Linux app (CLI and GUI) is stated as open source; other clients not stated as open source. source
RAM-only servers
all servers (vendor says all server data is stored in RAM, no traditional hard drives) source
Refund window
30-day money-back guarantee for new subscriptions (initial purchase only; renewals not eligible) source
Price per month
NordVPN price per month by billed term, in the vendor's own currency
Billed termPer monthCharged up frontNote
1 month$14.99$14.99Basic tier, billed monthly; Complete $19.99/mo monthly source
billing period not verified$5.49$65.88Basic tier; promo total for first 12 months; renews at $139.08/year (Complete promo $6.49/mo, Prime $9.49/mo) source
billing period not verified$3.49$94.23Basic tier; promo $94.23 for first 27 months (2 years + 3 extra months, so per-month figure is vendor-stated); renews at $139.08/year (Complete $4.49/mo, Prime $7.49/mo) source
Per-month figures are the vendor's displayed monthly equivalent for the whole billed term, so terms of different length are not like for like. No currency conversion.
Not verified
  • ultimateOwner: not stated on vendor pages
  • audits: 2018 PwC report link; third review (Deloitte) date/link; 2023 and 2025 report links; exact dates for 2024/2025 not on page
  • incidents: only the 2019 datacenter disclosure checked; no exhaustive news search
  • transparency report: direct report URL not found (trust page only)
  • open source: only Linux app confirmed
  • plans: Basic tier only recorded (Complete/Prime in notes); 2-year per-month covers 27 months

Prices and terms change. Check the live checkout total on NordVPN's own site before you buy.

Visit NordVPN

What the register cannot tell you about NordVPN

NordVPN’s own pages give the facts above, but three things are missing from them, and we say so instead of filling them in. No individual owner is named on its pages: it identifies Nord Security as the parent. The sixth audit is not dated on the vendor pages we could read; press coverage of Nord’s announcement puts Deloitte’s fieldwork between 10 November and 12 December 2025, and we found no report link. And the vendor’s pages returned HTTP 403 to our automated reader on 29 September, so the price and audit figures here are those recorded on 28 September.

Price: the first term is not the price

The register records the Basic plan at $14.99 a month, $5.49 a month for a 12-month first term ($65.88) and $3.49 a month for 27 months ($94.23), with the vendor stating a renewal of $139.08 a year. Averaged over 36 months with our stated method, the two-year plan comes to about $5.52 a month and the one-year plan to about $9.56. The working is on the renewal price table, which also lists the 30-day refund window and its limit: initial purchases only, not renewals.

The audits, by what they examined

Two firms are named on NordVPN’s no-logs page: PricewaterhouseCoopers in Switzerland (2018, and an assurance report issued 28 May 2020 that added obfuscated, Double VPN and P2P servers to the scope) and Deloitte for the later reviews, including a fifth report from Deloitte Audit Lithuania in 2024 under ISAE 3000 (Revised). These are assurance engagements on the no-logs claim. The register records no separate published app or infrastructure penetration test for NordVPN, which is not the same as saying none exists. See the audit tracker for how this compares with providers that publish both kinds.

One incident on record

On 21 October 2019 NordVPN disclosed that a server at a third-party datacenter in Finland had been accessed in 2018, and that a TLS key had expired but was exposed. NordVPN’s account is that its network and user data were not affected. See the entry in the incidents timeline for how it compares with other providers’ disclosures.

Ownership and jurisdiction

The NordVPN service is stated to be based in Panama and Nord Security, its parent, in Lithuania. Nord Security and Surfshark announced a merger in February 2022; Surfshark’s announcement says both will continue as autonomous companies. The ownership table has the source for each. NordVPN is the one provider we earn a commission from, disclosed here; every fact on this page comes from the vendor’s pages, auditors’ reports or named outlets.

Who it fits, going by the register fields

  • Pick it if an audit history from large accounting firms matters to you, you want RAM-only servers stated by the vendor, and you accept the published renewal price.
  • Look at others if you want open-source clients on every platform (the vendor states only its Linux app is open source), a published individual owner, or a renewal price close to the first-term price. Proton VPN and Mullvad are the register’s examples on open source and flat pricing.

This is our reading of the register, not a measured result.

Alternatives

  • ExpressVPN: compare audits and renewal price side by side
  • Surfshark: merger with Nord Security announced in 2022
  • Proton VPN: non-profit shareholder and Swiss base

For a direct comparison with Mullvad, see Mullvad vs NordVPN.

Sources

Update log

  1. Body rewritten with sourced price, audit, incident and ownership context; linked to the new renewal price, audit tracker, incidents and ownership pages.
  2. Page rebuilt on the VPN audit register; facts re-checked against the vendor's own pages and auditors' reports on this date.